Hygiene standards

Privacy policy

At Boutiq Private Hospitality Group, we prioritize the safety and security of your data, ensuring it is handled in accordance with the General Data Protection Regulation ("GDPR"). This privacy policy outlines how we may collect, use, and store your personal data. It also explains your privacy rights and how you can exercise them.

What Data Does Boutiq Private Hospitality Group Collect and Why?

Information You Provide Voluntarily

Certain sections of our website may request that you provide personal data voluntarily. For instance, we may ask for your contact information to subscribe to our marketing communications, submit inquiries, or make reservations. In some cases, we might also collect health-related data, which is classified as a special category of data under GDPR. For example, you might provide details about a disability so we can arrange suitable access during your booking or holiday. The specific data requested and the reasons for its collection will be clearly communicated at the point of request.

Personal Data We Collect Automatically

When you visit our website, certain information may be collected automatically from your device. In some regions, including the European Economic Area, this information may be considered personal data under local data protection laws.

This automatically collected data may include your IP address, device type, unique device identification numbers, browser type, general geographic location (e.g., country or city-level location), and other technical information, such as data for fraud prevention. We may also gather information about your interactions with our website, including the pages you visit and the links you click.

This information helps us better understand our website visitors, their origins, and the content that interests them. We use this data for internal analytics to enhance the quality and relevance of our website for our visitors.

Cookies

We may use cookies for various purposes, including enhancing your experience on our website, improving our services, and displaying ads and offers that are more relevant to you. Cookies are small files stored on your device by your browser, allowing us to save your account information and provide features that simplify browsing and booking. Most browsers allow you to disable cookies. For guidance on how to do this, consult your browser’s help menu.

Information From Third-Party Sources

Occasionally, we may receive your personal data from third-party sources (such as Facebook and Google), but only when we have verified that these third parties have your consent or are otherwise legally permitted to disclose your personal information to us.

The types of data we collect from third parties may include profiling, address, and interest data, which we use to personalize our services and maintain the accuracy of our records.

How Will We Use Your Data?

We may use your personal data for various purposes, including:

* Fulfilling your requests and reservations
* Completing travel bookings (including sharing your booking details with other parties to fulfill your reservation)
* Notifying you of changes or issues with a chalet reservation
* Assisting in fraud detection
* Sending you marketing communications
* Informing you about our services, products, or offers related to our chalets or holidays
* Internet Communication

If you communicate with us via the internet, we may occasionally use email to inform you about our services and products. When you first provide personal information on our website or app, you will typically have the option to choose whether you prefer not to receive such communications. You can change your preferences at any time by contacting us via email.

Your Data Protection Rights

Boutiq Private Hospitality Group wants to ensure that you are fully aware of your data protection rights. Every user is entitled to the following:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any inaccurate information or complete any incomplete information.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
Right to Object to Processing: You can object to the processing of your personal data under certain conditions.
Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will respond within one month. To exercise any of these rights, please contact us using the details provided at the end of this privacy policy.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior data. When you visit our websites, we may automatically collect information from you through cookies or similar technologies.

How Do We Use Cookies?

Boutiq Private Hospitality Group uses cookies in various ways to enhance your experience on our website, including:

Advertising, recommendations, insights, and measurement
Understanding how you use our website
Analytics and research
Google Tag Manager and Google Analytics
Privacy Policies of Other Websites

The Boutiq Private Hospitality Group website contains links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Boutiq Private Hospitality Group regularly reviews its privacy policy and posts any updates on this webpage.

How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or wish to exercise one of your data protection rights, please contact us by writing to:

Boutiq Private Hospitality Group
Général Dufour 22
1204 Geneva
Switzerland

Contact us

Boutiq Private Hospitality Group SA

Général Dufour 22

1204 Genève, Switzerland

contact@bphg.ch

+41 22 719 01 09